Sweater

If we are scam?

We understand that there may be concerns about whether our website is scam or not. We want to assure you that we take pride in the quality of our products and we do fulfill orders. Usually, orders are shipped within 2 business days after they are placed.

If you have any concerns before placing an order, please don't hesitate to contact us through our Contact Us page or via WhatsApp. We are more than willing to provide you with product photos or videos to help alleviate any doubts you may have. We believe that merchants who don't fulfill orders would not take the time and effort to communicate with their customers or send product photos and videos.

We hope this clarifies any doubts you may have.

Chat with us

We offer 24-hour chat support.
The contact information is located at the bottom under "Contact Us“

Which size should i choose?

Our clothing is customized based on US sizing rather than Asian sizing, so please don't worry about the sizes running small. You just need to choose the size you normally wear most frequently.

How long will it take for my order to be delivered after I place it?

Generally, after a successful order placement, we will ship it within two business days. Most of orders have a shipping time of 7-10 working days. If there is a delay in the delivery of your order due to special circumstances, we will communicate with you and come up with a solution.

What should I do if the product I received is defective or damaged?

If you receive any defective or damaged items, you can contact us to explain the situation and request an exchange or appropriate compensation. We recommend taking relevant photos as evidence before doing so. We highly value our customer service and will provide you with a satisfactory solution once you reach out to us.